Privacy Policy
Inland Fiber Networks (IFN)
Last Updated: March 2026
Introduction
Inland Fiber Networks (“IFN”, “we”, “our”, or “us”) is committed to protecting the privacy and security of our customers and website visitors.
This Privacy Policy explains how we collect, use, and protect personal information obtained through our website ifn.net and through the provision of internet and telecommunications services.
By using our website or services, you agree to the practices described in this policy.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide through our website or during service inquiries, including:
- Name
- Email address
- Phone number
- Service address
- Billing address
- Account information
- Messages submitted through website forms or email
This information is used to respond to inquiries, provide service availability information, establish service accounts, and communicate with customers.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Referring websites
This information helps us maintain website functionality, improve services, and protect against security threats.
Customer Proprietary Network Information (CPNI)
In providing telecommunications and internet services, IFN may collect and maintain Customer Proprietary Network Information (CPNI) as defined under federal law.
CPNI may include information such as:
- Type of services subscribed to
- Service usage details
- Technical configuration of services
- Billing information related to services
CPNI does not include subscriber list information such as name, address, or telephone number when that information is publicly available.
Protection of CPNI
IFN takes reasonable administrative, technical, and physical safeguards to protect CPNI from unauthorized access, disclosure, or use.
Access to CPNI is limited to authorized employees or contractors who require the information to provide or maintain services.
We comply with applicable requirements under the Federal Communications Commission (FCC) regulations regarding the protection and handling of CPNI.
Use of CPNI
CPNI may be used by IFN for purposes including:
- Providing and maintaining telecommunications services
- Billing and account management
- Network management and troubleshooting
- Improving service offerings
We do not sell CPNI or personal customer information to third parties.
Cookies and Website Technologies
Our website may use cookies or similar technologies to improve site performance and understand visitor behavior.
Cookies may be used for:
- Website functionality
- Performance monitoring
- Analytics and service improvement
You may disable cookies through your browser settings if desired.
Third-Party Services
To operate our website and network services, IFN may utilize trusted third-party providers, including:
- Website hosting services
- Content delivery networks (CDN) such as Cloudflare
- Email systems and communications providers
- Website analytics tools
These providers may process limited technical information necessary to deliver their services but are not permitted to use personal data for unrelated purposes.
Information Security
IFN implements reasonable technical and administrative safeguards designed to protect personal information and network data from unauthorized access, alteration, disclosure, or destruction.
Security practices include:
- Access control for internal systems
- Network monitoring and security systems
- Encryption and secure communications where appropriate
However, no system can guarantee absolute security.
Communications
If you contact IFN via our website, email, or phone, we may retain records of those communications for purposes including:
- Customer service
- Service provisioning
- Technical support
- Operational recordkeeping
Children’s Privacy
Our services and website are not directed toward children under the age of 13. IFN does not knowingly collect personal information from children.
External Links
Our website may contain links to third-party websites. IFN is not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any external sites they visit.
Changes to This Policy
IFN may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with a revised Last Updated date.
Contact Information
If you have questions regarding this Privacy Policy or how we protect customer information, please contact us:
Inland Fiber Networks
305 E Main St, Suite 103
Palouse, WA 99161
Phone: (509) 878-7001
Email: [email protected]